Dan Mullen

About Me

A dedicated IT professional with a track record of delivering high-quality solutions on time and within budget. First-class analytical, design and problem solving skills. Excellent communicator at all levels with a flair for explaining complex concepts in simple terms. Proven ability to motivate and lead others in a team environment. Devoted to maintaining high quality standards.

Education

University of Durham (College of St. Hild & St. Bede)

BSc (Hons) Computer Science 1995 - 1998

Courses studied include software engineering, artificial intelligence, relational databases and concurrency. Main languages used throughout studies include C++, Perl and Modula-2.

Monkwearmouth College, Sunderland

A Levels 1993 - 1995

Mathematics (Pure & Applied), Physics and Computing

Castle View School, Sunderland

10 GCSEs 1988 - 1993

Head Boy (1992-1993)

Work

Vertu Motors plc, Gateshead

Project Manager 2016 - present

Benfield Motor Group, Newcastle upon Tyne

Lead Systems Developer 2014 - 2016

Managed a team of four developers with responsibility for all in-house IT systems, including: multiple PHP web applications and reporting tools; MS SQL Server databases; bespoke company intranet, and OLAP cube BI system.

Key Achievements:
  • Implementation of a bespoke corporate Intranet to replace a costly SharePoint system, leading to more effective communication and increased staff engagement. Featuring LDAP and Active Directory integration, permissions, user profiles, address book, social interaction, classified advertisements, a document library and a news system with a custom CMS to manage content.
  • Roll-out of a new BI/MI system based on OLAP cube technology, including a large number of management reports incorporating the corporate branding and a range of sophisticated graphical dashboards. Empowers management to make better decisions through advanced analytics and forecasting tools.
  • Introduced a new process for logging, tracking and planning IT work using the company's existing support ticket system. Identified a number of weaknesses in the product's bundled reporting facilities and enhanced the system with a custom suite of advanced reports. Provides upper management with total visibility of the department and facilitates detailed workload analysis, project planning and resourcing.

Northgate plc, Darlington

IT Development Team Lead 2005 - 2014

Managed a team of five developers, with responsibility for all web, mobile and traditional application development work, including: building and maintaining multiple company websites and the company intranet using a LAMP stack; managing changes to bespoke, enterprise-level .NET applications used to manage the company vehicle fleet; developing data transfer and synchronisation tools for sharing information with third party companies; building, configuring and maintaining multiple Linux and Windows web servers, and performing SEO (search engine optimisation) for websites throughout the group.

Key Achievements:
  • Designed and built an online vehicle hire system, saving the company £360k per annum in fees to a third party provider. Handles all retail bookings, dealing with annual revenue in excess of £3m.
  • Delivered a vehicle collection and delivery Android app to replace an ageing Windows Mobile 6.5 application. Streamlined the process leading to significant time efficiencies and a dramatic reduction in paperwork.
  • Secured a multi-million pound client by designing and developing a bespoke graphical reporting tool to their exact specifications within very tight time constraints.

Amadeus Services Limited, London

Consultant 2005 (six month contract)

Worked on a number of high-profile, business and safety critical systems for many major airlines. Performed analysis, design, coding and testing using C, C++ and mainframe assembler.

Baryll Blue Ltd, Sunderland

Head of Production 2001 - 2005

Led a team of five programmers and was responsible for scheduling and managing all development work. Produced a large number of dynamic Internet, intranet and extranet sites and web browser-based applications for a range of high-profile clients, mainly using PHP and MySQL. Also produced solutions using Java, Perl and XML. Very client-facing and involved in all stages of the project life cycle.

British Airways plc, Newcastle upon Tyne

Analyst Programmer 1998 - 2001

Completed graduate trainee programme before joining the DCS (Departure Control Systems) team as a mainframe assembler programmer. Worked on a wide variety of safety-critical projects. Involved in the biggest IT project ever undertaken by BA, successfully delivering ahead of schedule without any errors reported.

Moved to the eProcurement team with the task of realising a reduction in the cost of bought in goods and services. Introduced self-service buying through browser-based access to electronic catalogues. Delivered cost savings of £1.2m per annum. Technologies used include Java, JavaScript, XML and Oracle.

Voluntary Work

Coxhoe Village Hall, Coxhoe

Management Committee Member 2013 - 2015

Joined the management committee to help save the village hall from closure due to withdrawal of funding. Created a website to generate interest in the project and to attract more visitors to the centre. Helped secure funding and devoted time and effort to keep the hall running.

Societies

British Computer Society

MBCS 2004

Became a full professional member of the British Computer Society in 2004. At Northgate plc, rolled out Corporate BCS membership across the whole IT department (50+ staff). Coached and mentored colleagues to bring everyone up to speed with industry quality standards, legislation and best practice.

Mensa

Member 2013

Sat the Mensa entrance exam in July 2013 and passed with an IQ in the top 1% of the UK population.

Skills

With over twenty years' experience in the IT industry, I have a wide range of skills that allow me to operate at the forefront of modern IT. I have designed, developed and implemented technical infrastructure and software solutions leading to commercial success. A natural leader, I have experience creating strong teams that produce exceptional results.

  • Technical Knowledge
  • Leadership and Management
  • Communication Skills
  • Design and Architecture
  • Service Delivery

Testimonials

  • Dan is a great mentor. I had the privilege to work with him at Northgate. As a team leader, he has excellent skills with which he can easily bind his team together and keep them motivated.

    Neelima Waghchoude-Ghadge MBCS, Software Developer, Northgate plc
  • I worked alongside Dan for several years and know him to be an extremely competent and effective developer and leader. A consummate professional.

    Mel Dawson, Software Development Manager, Northgate plc
  • You could always count on Dan for his judgment during the crucial times of a project. He is very down to earth. I would confidently recommend Dan to any company.

    Neelima Waghchoude-Ghadge MBCS, Software Developer, Northgate plc
  • Dan is the only member of the team who is willing and able to understand the issues and respond when required. He is willing to help as he cares about the end users and their requirements.

    David McAllister, Group Systems Manager, Benfield Motor Group

Get In Touch.

If you would like to get in touch with me, I'd be delighted to receive your questions and comments. Please use the contact form below and I'll respond to your message as soon as possible. I look forward to hearing from you!

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